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Developing a Longterm IT Strategy for a National Painting Contractor

Company profile

Painters USA is a commercial and industrial paint contractor company headquartered in Glendale Heights, IL with locations in Danville, IL, Houston, and Dallas. Founded in 1976 the company today employs over 200 team members throughout Illinois and Texas. Painters USA is woman-owned and provides painting commercial and industrial painting contractors across the United States. All painters are employees of Painters USA and the company never subcontracts any job.

Business challenge

To help grow and modernize their company, Painters USA approached managed IT service provider BKS Systems in 2000 with only a few computers and no way to share information via a secured network. They had no IT employees and no idea of where to begin.

Solution and ongoing work

BKS has been with Painters USA since 2000 and has been there every step of the way in the company’s growth to now one of the nation’s largest painting contractors. In the beginning, we originally installed four computers and one server for the company’s handful of office employees.

Today, BKS manages over 40 computers, 60 mobile devices, 5 servers in two states, company and phone operations. We are the IT backbone of this still growing company, provide the following ongoing IT services:

Results

The effectiveness on the success of BKS Systems managed IT services for Painters USA can be measured in two distinct ways. First, Painters USA has trusted BKS for 20 years to manage and help grow their business IT. This trust has been achieved after years of top-level client services and our commitment to ensuring the long-term stability of the company’s IT systems.

Secondly, Painters USA would have required the employment of 2-4 full time IT employees to achieve and sustain the same level of growth since 2000. We can conservatively estimate that BKS has saved Painters USA hundreds of thousands of dollars in employee costs alone during that period.

Testimonial

“I just wanted to take a minute to thank you for all the timely and professional work you have done for Painters USA, Inc. From setting up our network to maintaining the systems and troubleshooting problems your expertise has really paid off. Your company has always helped us keep up to date with new production saving technology and at the same time has worked within our budget. I especially appreciate the time you have been available outside of normal business hours. Please list us as one of you very satisfied clients.”

Paul Cook, Vice President Painters USA

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