All Inclusive IT Services
BKS Systems provides custom built, managed service offerings for each customer. We have three basic platforms. Any platform can be customized to fit your budget, or you can choose straight from our à la carte menu.
| Gold | Silver | Bronze | À La Carte |
|---|---|---|---|
| All-inclusive IT services - Billed monthly based on endpoint count. | Traditional monthly hours contract. Billed monthly based on hours and endpoint count. | Traditional hour retainer contract. Billed only when retainer has been exhausted. | Choose the services that fit your business best. |
| Contact Us | Contact Us | Contact Us | Contact Us |
| Includes all remote and onsite support and day-to-day maintenance | Includes 5 hours of remote or onsite support each month | Starts at 20-hour block and increases from there. | Backup services for servers and workstations |
| Includes endpoint monitoring software | Hours can be rolled to next month, but cannot be used to decrease monthly minimum. | Does not include any endpoint management or routine support. | Backup services for salesforce.com |
| Includes patch management | Includes endpoint management on all servers. | Managed Antivirus | |
| Includes managed antivirus | Includes routine support and IT preventative maintenance for servers only | Mobile device management for Apple | |
| Includes routine support and IT preventative maintenance | Remote file sync and share services | ||
| Does not include any project work; i.e. server Install This would be billable at agreed billable rate. Statement of work would be agreed upon before project start. | Compliance endpoint management and auditing | ||
| Does not include non-technical after hours emergency calls; i.e. – call on Sunday for onsite visit by Monday for new user setup. This would be billed at agreed after hours rate. | Spam filtering | ||
| Email encryption | |||
| Email archiving | |||
| Cloud email services through Office 365 and Gmail. | |||
| Contact Us | Contact Us | Contact Us | Contact Us |