BKS is a Managed Service Provider that Offers Co-Managed IT Partnerships
Co-Managed IT Partnerships
Managing IT resources can become overwhelming for the internal IT department at growing companies. By creating a partnership between a Managed Services Provider like BKS and your company, you allow the internal support employees to focus on high-impact areas while outsourcing repeatable support tasks or augmenting knowledge gaps. This, in turn, saves your company from having to hire additional headcount while keeping the existing team focused on money-generating initiatives. Our Partnership model is driven by our expertise, engineers, and transparency inherent in our service delivery. BKS co-managed partnership has the added benefit of expertise to provide assistance with new internal projects. Our partnership will fill a knowledge gap the internal team may have, and if your company is quickly expanding – BKS can provide quickly deployable resources to meet the support demand. With our co-managed IT partnership your company’s internal IT team will collaborates with BKS to distribute IT responsibilities' this cohesive partnership will be tailored specifically to your IT needs. Our Co-Managed IT Engineers will provide detailed recommendations and help your business budget for big-ticket items in advance by having the strategic vision and flexibility to meet your company’s specific needs.
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Advantages of having Co-Managed IT
Co-managed IT operates as a Partnership rather than the provider of all IT operations. A co-managed IT service functions as an extension of your existing team and to share both their knowledge and tools with your team. Co-management removes responsibility from your internal IT team, allowing them to focus on priority tasks and projects for the business. Comanaged partnerships will look different for every company, but services should be tailored to your specific IT business needs. Co-Managed IT services are a model that combines a company’s internal IT team with the availability of support, tools, and wide-ranging expertise of a Managed Service Provider. Having a partnership with the right Managed Service Provider allows a company’s internal IT team to offload some day-to-day support workload or to ensure a smooth project delivery for your company. Co-Managed IT allows companies to customize their services and to determine what activities to keep internal and which to contract out.
While the outcome for determining what level and type of IT support your company needs may not be straightforward, it is helpful to understand the advantages of Co-Managed support:
Internal IT team and time constraints
When an internal IT team is small, any changes in the demand for their services can result in disruption and will potentially lead to an overworked team and turnover. While companies may choose to hire additional personnel, the process generally is expensive and time-consuming which may not be justified for the temporary need for support.
Project Assistance
IT projects are essential to the growth of a company, but they can become a burden on the people working in the department. Collaborating with your Managed Service Provider who can offer industry insights from their experience working with your technology stack, and who can lend their expertise to planning, budgeting, and implementing solutions will greatly reduce the pressures on the internal IT team along with expediting the project timeline.
Knowledge Gap
Even the most qualified IT teams might find that a particular task or problem lies outside their skill set. Co-managed IT services can offer expertise and knowledge to bridge the knowledge gap while assisting the internal IT team helping achieve their goal in less time and providing growth opportunities to your engineers.
Requiring 24/7 IT support
A major advantage of using a co-managed IT is that your company can offer after-hours support to your internal users. Often business doesn’t end at 5 PM and you want your users to have the same support experience after hours as they do on-hours. Using a co-managed IT partner, you don’t have to hire staff for those off-hour IT requests.
Heightened cyber and network security
Co-managing your IT Security allows your organization to leverage best in class tools along with outsourced expertise to make sure you have an actionable plan and are mitigating your security risks. One of the most crucial areas of a company is the security of its IT infrastructure and digital assets. With the right Managed Service Provider, your company will be able to access security specialists who know how to keep IT assets protected and who can put together a comprehensive security plan for your team.
Both internal and external IT assistance
Co-managed IT enables you to maintain your internal team while bringing in new people with additional experience either to fill a point in time gap, or to help provide expertise in areas where there may be a knowledge gap.
Cost-effective solution to IT
Another advantage of the co-managed model is that companies can utilize their Managed Service Provider to reduce the cost of hiring, training, and maintaining engineers on staff. In a tight labor market, finding the right engineers is becoming increasingly difficult, leaving your business without the coverage you need.
We believe in working together to achieve success through technology.
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